Office 365 and End User Computing(EUC) Executive/Senior Executive Full-Time

RSS client

RSS client

Industry

Telecommunication

Career Level

Executive

Job Function

Information Technology

Years of Experience

3-6 years of experience working with Office365 and Azure services.

Qualification

Bachelor/Masters in Computer Science, IT or relevant.

Primary Skills

  • In depth knowledge of Exchange Online, SharePoint online and OneDrive for Business.
  • In depth knowledge of EMS, Intune, and conditional access policies.
  • In depth knowledge of Power Platform and PowerShell scripting.
  • Working experience on Power BI reporting and Power Automate flows.
  • Familiarity with JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services. 
  • Working experience on ticket handling tools like ServiceNow.
  • Able to work equally well independently and part of a team
  • Excellent oral and written communication and presentation skills
  • Experience of working in dynamic organization with stringent deadlines
  • Excellent track record with regards to collaboration, facilitation, communication and documentation
  • Patience and perseverance to overcome challenges, solve problems, and learn new techniques
  • Ability to gather accurate requirements and work closely with stakeholders to prioritize tasks and the scope of development

Position KPI

  • Deliver on operational goals as per the departmental strategy and targets
  • Deliver on agreed SLAs & KPIs with stakeholders.
  • Identify and implement process improvement initiative including standardization of process along with global process owners, service delivery managers and operation manager.
  • Day-to-day work on Office365 products and services including the EMS, Intune, Cloud App Security, Power Platform and PowerShell scripting.
  • Develop, modify, and enhance the Power BI Reports and PowerShell scripts.
  • Develop, modify, and enhance the Power Automate flows and PowerApps
  • Extending SharePoint functionality with forms, web parts, and application technologies.
  • Testing and debugging code/configuration/solution
  • Ensure smooth operational activities for Exchange, SharePoint, OneDrive and Teams.
  • Active monitoring of MS alerts and taking necessary actions
  • Participation in CAB and technical boards for Office365 Changes and play active role in those meetings and commitments.
  • Identify and communicate risks, issues, and dependencies to your team as well as the global admins/stakeholders and mitigate them in a timely manner
  • Deliver on the operational excellence targets and ensuring employee engagement levels as agreed with line
  • Work closely with the 1 st line of support team and extend knowledge where required

Overview

  • Location: Islamabad
  • Job Title: Office 365 and End User Computing(EUC) Executive/Senior Executive
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