Manager Voice Segments Full-Time

RSS client

RSS client

Industry

Telecommunication

Career Level

Manager

Job Function

Segments & Products

Years of Experience

4-5 years of experience in related roles.

Qualification

Minimum Bachelors in the field of Economics/Maths Major. MBA will be preferred.

Primary Skills

  • Experience in analysis of business trends / monitoring of KPI related to Business area.
  • Experience in Product Development / Execution.
  • Experience in Business planning / forecasting / Development of Business cases based on current trend.
  • ​Immaculate communication skills (both verbal and written).
  • Math / Stats / Analytical Skills with good business and marketing logic.
  • Ability to generate insights from large sets of data.
  • Strong Interpersonal skills.
  • High proficiency in MS Excel and PowerPoint.
  • Creative Problem Solving Ability

 


Position KPI

  • The position requires you to work under supervision of Manager Voice Segment for implementation of strategic initiatives and development of day to day analytical/reporting assignments:
  • Maintain a close eye on customers’ behaviors by ensuring maintenance of reports and dashboards to gauge internet subscribers, churners, re-joiners, engagement and other kpis .
  • Ensuring that the organization is presented with deeper insights, both on opportunities and assessment of past initiatives to drive data-driven decisions.
  • Interact with key stakeholders, involving Business Intelligence, Technology, Sales and Product development to drive Segment’s agenda on internet.
  • Be responsible for key ambitions involving voice subscriber base growth, voice & combined revenues, product including voice & data adaption, service churn,  penetration in new subscribers etc.
  • Going through the key base statistics, by looking at the develop reports/ dashboards and identifying areas of concern and opportunities.
  • Leading the team in identifying areas which demand further analysis and presenting them to stakeholders in and across departments.
  • Directing the team on analytical work, bringing in the insights beyond behavioral data and exploring multiple dimensions such as geography, payment types , life cycle and so on.
  • Converting opportunities into actionable initiatives and executing through product development.
  • Making communication plans of the new initiatives.
  • Coordinate with Sales & Distribution and the Regional/Circle teams for keeping track of product uptake, quality of sale, voice engagement &  penetration.
  • Assisting in strategy formulation for and beyond internet for commercial.
  • Ensuring engagement and development of employees in the team

 


Overview

  • Location: Islamabad
  • Job Title: Manager Voice Segments
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