Relationship Manager

Relationship Manager Full-Time

RSS client

Industry

Telecommunication

Career Level

Manager

Primary Experience in

Business development

Qualification

Bachelors/Master’s Degree

Primary Skills

Skills - Generic: Interpersonal Skills |Written and Oral communication| Relationship Building skill| Negotiation Skills| Leadership and Presentation Skills Skills – Job Specific: Team player| Computer Proficiency| Client Relationship| Sales, Marketing and Business Development Skills


Position KPI

Establish, maintain and develop the company’s presence in the corporate sector to generate new business and retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction. Sales Management: • Seeking new business ventures; identifying competitive edge and developing customize solutions for Corporate Sector • Bringing revenue generating customers onboard • Generating more sales from the existing client and ensuring their confidence level remain intact to make them stay on board by giving them quality customer services • Providing required documentation for Customer Waiver Evaluation as per approved C&C policy • Selling and achieving set targets of: o Prepaid o Postpaid o Enterprise Solutions o MNP o VAS o Terminals New Business Development: • Meeting monthly sales targets as approved by Management • Exploring and driving new growth venues through existing client base • Timely identification of problems and duly managing customer service establishments that leads to new referrals and fresh activations Revenue: • Revenue assurance as per management assigned targets • Taking steps to enhance the existing clientage revenue as well as from prospective clients Customer Retention/Churn: • To keep a regular track of corporate activations / disconnections and the reason for the above • Formulate (strategies) tactics for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing or any other issues while that may cause customer dissatisfaction


Years of Experience

Minimum 03 years of experience in the same role

Overview

  • Location: Islamabad
  • Job Title: Relationship Manager
Job Closed

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