Assistant Manager Chinese Accounts

Assistant Manager Chinese Accounts Full-Time

RSS client

Industry

Telecommunication

Career Level

Assistant Manager

Primary Experience in

Sales

Qualification

Holds a Bachelors degree preferably in business.

Primary Skills

 


Position KPI

Sales Management & New Business Development

  • Design and implement a strategic business plan that expands company’s Chinese customer base and ensure its strong presence.
  • Seeking new business ventures in Chinese segment.
  • Identify emerging markets and market shifts while being fully aware of new products and competition status.
  • Exploring and driving new growth venues through existing client base and new Chinese companies and  individual customers coming from China.
  • Focusing on the projects of Pak-China Economic Corridor, coordinating with regions in making the plan required by CPEC clients.
  • Performance monitoring of sales representatives.
  • Pushing regions in meeting monthly sales targets as approved by Management.
  • Present sales, revenue and target reports and realistic forecasts to the management.
  • Providing both verbal and written communications regarding project status, risks and issues.

Revenue Management

  • Taking steps to enhance the existing corporate customer revenue as well as prospective clients.
  • Target setting for the Chinese Relationship Managers.
  • Target vs. achievement monitoring on individual and regional basis

Customer Retention/Churn

  • To keep a regular track of corporate activations / disconnections and the reason for the above.
  • Formulate (strategies) tactics for customer retention and prevention of churn to other competitors.
  • Taking necessary action to resolve service, billing or any other issues while that may cause customer dissatisfaction.

Portfolio Management

  • Development of Chinese segment database and update it on monthly basis by proactively getting information about new companies in respective region from various channels.
  • Maintain the master schedule and resource plan for all projects.  Work with business leadership to evaluate, prioritize and report status of projects across the organization.
  • Maintaining and updating the Chinese base for the Prepaid, Postpaid individual and Postpaid corporate customers.

Team Management & Operations Optimization

  • Objectives setting, capability development and performance monitoring of sales representatives as well as back end Chinese Accounts Management team.
  • Coordination with various inter and intra departments for the resolution of Chinese RMs day to day issues.
  • System developments for the Chinese Segmentation.
  • Identification of the branding needs of the Chinese segments and increasing the visibility of company as per requirements including Corporate Dinners and Chinese events.
  • Development of optimized communication mechanics for the swift issue resolution of the Chinese Accounts.

Years of Experience

5+ Years of relevant experience

Overview

  • Location: Islamabad
  • Job Title: Assistant Manager Chinese Accounts
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