Corporate Account Executive - Services Full-Time
Industry
Telecommunication
Career Level
Executive
Job Function
Marketing & SalesYears of Experience
2-5 years of relevant experience in Corporate Services, Client Management, Key Account Management.Qualification
BA/BBA/MBA (Preferably Marketing)Primary Skills
- Strong business sense and industry expertise
- Excellent communication and negotiation skills
- Business acumen with a problem-solving attitude
- Adaptable to new environments and a good team player
- Ability to meet tight deadlines
Position KPI
- Proactively develop customer relationships by maintaining contact at an appropriate level.
- Ensure 100% portfolio management.
- Maintain Voice and Data Churn in the assigned threshold.
- Ensure monthly collection and upselling targets of VAS, Devices & Financial Services.
- Provide support to Customers by ensuring resolution of network coverage, billing, and services issues.
- Contribute to the ongoing development and improvement of the customer experience.