Generic:

Integrity |Teamwork| Adaptability| Time Management |Knowledge of telecom industry| Good presentation skills |Interpersonal skills

Job Specific:

Sales knowledge| Business acumen| Interpersonal skills| Negotiation skills |Computer-specific skills

Sales

·      Concentrate on revenue growth from 3G, 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/smartphone shops

·      To ensure quality of gross adds, 3G/4G gross adds

·      To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid

·      Ensure that timely purchase orders are placed by Franchises to ensure availability of stock at all times

Customer Services

·      Handle end to end Complaint Management, CSI Monitoring, Quality Assurance and customer experience management at franchise

·      Visibility: Coordinate for trade marketing activities regarding Brand Visibility, BTL activities, trade promotions, Market Splash, Company Product visibility, channel awareness, business development and special events in the territory

Planning

·      Identify un-tapped areas in the assigned territory and guide teams to increase retail penetration. Guide BDOs in planning sales routes

·      Prepare and submit sales forecast for Sims, scratch cards, Mini load & Recharge on daily / weekly / monthly / basis for effective sales planning

·         Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization

Team Management & Supervision

·      Ensure that staff and retailers are fully trained and equipped with company product knowledge

·      To make periodic visits to the market and ensure stock availability in the entire territory

·      To ensure that the channel partners stay abreast with all the developments in terms of SOP’s, discipline, Targets and Trade Promotions

Merchandising

·      Responsible for availability of POS material at the outlets

Business Development

·      Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid